Phone Number Not Clickable Using Azure Bot Framework Web Chat

Setup I created a Azure QnA Web Chat Bot using QnAMaker, Azure Bot Service, and the Bot Framework Web Chat client in JavaScript. Here's an example of how I'm initializing the bot w

Solution 1:

You should probably show the phone number in seperate elements. When the elements are displayed as an inline block, the webbrowser will not create a hyperlink.

Solution 2:

If you are able to achieve <div>+49 5251 123456</div>. Can you try adding an onclick event and some CSS like the code snippet below?

<divonclick="window.open('tel:+49 5251 123456', '_self');"style='cursor:pointer'>+49 5251 123456</div>